Sober Peer Knowledgebase
  • Mobile
    • Your Story
    • Downloading and Installing Sober Peer
      • Downloading Sober Peer Directly from the App Store
    • Chat
    • Triggers
    • Breathalyzer Test
    • Completing a Daily Survey
  • Enterprise
    • The Basics
    • Resetting Your Password
    • In Person Dashboard
    • Mobile Advisors
    • Small Groups Dashboard
    • Client Management
    • Client Metrics
    • Client Triggers
    • Client Documents
    • Inviting a Mobile User
    • Small Groups
    • Augmented AI
    • Lab Orders
  • Kiosks
    • Kiosk Overview
    • Bring Your Own Kiosk
    • Toubleshooting Kiosk Issues
  • Administration
    • Staff Management
      • Generic Counselor/Coach/Therapist Permissions
      • Clinical Counselor/Coach/Therapist Permissions
      • Counselor/Coach/Therapist Supervisor Permissions
      • Administrative Staff Permissions
    • Reporting
    • Updating the Payment Method
    • Roles & Permissions
      • Roles & Permissions Explanation
    • Screening Question Library
  • Staff Training
    • Alumni/Aftercare
    • Center Administrator
    • Clinician - Clinical Workflow
  • Clinical Workflow
    • Clinical Workflow - What is it?
    • Recommend Starting Workflow
    • Adding a New Client
    • Client App Capabilities
    • Discharging a Client
    • Adding Staff Signature Permissions to a Clinical Center
    • Creating an Appointment and Adding a Note
  • Release Announcements
    • 2024-03 Release Update
    • 2024-01 Release Update
    • 2023-10-09 Release Update
    • 2023-09-25 Release Update
    • 2023-08-29 Release Update
    • 2023-08-14 Release Update
    • 2023-07-31 Release Announcement
    • 2023-07-17 Release Announcement
    • 2023-07-01 Release Announcement
    • 2023-05 Level of Care Changes
    • 2023-03 Release Announcement
    • 2023-12-18 Release Update
Powered by GitBook
On this page
  • Features
  • Client Access
  • Security
  • Versions
  1. Kiosks

Kiosk Overview

PreviousLab OrdersNextBring Your Own Kiosk

Last updated 1 year ago

Kiosks are tablets that run a specialized version of Sober Peer designed to be use for in-patient facilities.

We recommend mounting the kiosk in a common area, cafeteria, or other location that clients hang out so that the kiosk is accessible to everyone.

Features

Kiosks provide the ability for clients to interact with the Sober Peer system without having to use a personal device.

  • Complete daily surveys. Surveys help to build the client's behavioral profile and lend key behavioral insights to the coach or counselor between appointments.

  • Create a digital journal. Keep track of your recovery progress by writing about it! Clients will have the choice to keep the entries private or share them with their counselor/coach. Counselors/coaches can also respond to journal entries to keep the dialogue going between appointments.

  • Access assigned course work. Reading material and study questions can be provided to clients and accessible via the app.

  • View and mark as complete assigned tasks. Track progress between appointments by lettings clients tell the counselor/coach exactly what was or was not complete. Center admins can switch between allowing clients to mark tasks as complete and disabling clients from doing so. Navigate to Admin > Center >

  • Access growth plans. Growth Plans that have been assigned to the client will be accessible from within the app.

  • Complete ROIs. Streamline your Release of Information forms by integrating them into the kiosk. Clients can digitally review, complete, and sign all forms and have them digitally attached to their profile.

  • Take a breathalyzer test. This is especially helpful for OP, IOP, and residential settings. Upon entering or re-entering the building, clients can complete a breathalyzer test and have that video and result become part of their client history.

Client Access

Depending on your center's configuration, there are two ways clients can access the kiosk.

  1. Clients approach the kiosk, select their picture from the available options, and use facial authentication or their PIN to log in.

  2. Clients approach the kiosk, provide their first name, last name, and date of birth, then use facial authentication or their PIN to login.

Please contact Sober Peer if you would like to switch between the two login types.

Security

The kiosk comes pre-installed with a remote management software that allows Sober Peer to push pre-determined system controls to the device. Once configured, the kiosk has extremely limited access to the Internet to prevent clients from access inappropriate sites or otherwise tampering with the device. The only allowable functions on the device are as follows:

  1. Access to the Sober Peer kiosk app.

  2. Access to provider.soberpeer.com using Safari.

  3. Limited access to the Settings app.

Versions

Sober Peer regularly releases updates to the kiosk app. As of April, 2023, please ensure that your kiosk is operating at version 3.6 or higher. The version is located in the bottom left of every screen.